ODHS reminds people of statewide hotline available for Oregonians affected by wildfires and smoke
People anywhere in Oregon who have been affected by wildfires or wildfire-related air quality can call 1-833-669-0554, 24 hours a day, seven days a week.
The statewide hotline is available to people experiencing any wildfire-related impact, including those who:
- Lost a home or property
- Evacuated and have ongoing needs
- Are sheltering in place and have wildfire-related needs
- Are affected by wildfire smoke or poor air quality
- Have another need or concern caused by a wildfire
The hotline is staffed by 211info. If a call is not answered, callers can leave a message and will receive a return call within one business day.
This hotline does not provide emergency evacuation assistance or help people locate immediate shelter. People who are in immediate danger, have a medical emergency, or need emergency help evacuating should call 911. People looking for information about shelters or other immediate resources can call 2-1-1. For current 211info operating hours, visit 211info.org.
People can also enter their contact information and describe their wildfire-related needs using the Oregon Wildfire Assistance web form. An ODHS staff member will review the information and follow up with them.
The hotline does not guarantee financial assistance or eligibility for a particular program. Staff will listen to each caller’s experience, document their needs and help identify available resources and next steps.
- Call: 1-833-669-0554
- Available: 24 hours a day, seven days a week
- Missed calls: Leave a message and your call will be returned within one business day
- Shelter and other immediate resource questions: call 211
- Emergencies or emergency evacuation help: call 911
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